tl;dv 7.6/10 Great · T1
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// PRODUCTIVITY

tl;dv Review (2026): Pricing, the '10 AI Notes' Free-Plan Catch, and Who It's For

7.6/10
Great · T1

7.6/10: the easiest AI notetaker to adopt, with the best privacy posture of this group.

SUB-SCORE SPINE
7.5
CAP
7.0
VAL
8.5
EAS
8.0
PRI
6.0
SUP
8.5
ECO
Independent · ad-free verdicts · we may earn affiliate commissions. This never affects our scores.
FIG · QUICK ANSWER

tl;dv records, transcribes and AI-summarizes your Zoom, Google Meet and Teams calls, then lets you clip and share specific moments instead of the whole recording. It's free to start, genuinely easy to onboard, and increasingly aimed at sales teams via CRM sync, coaching feedback and new 2026 AI Agents — but its free tier is thinner than it looks once you learn the "10 AI summaries" cap is for life, not per month.

TABLE · AT A GLANCE
Category PRODUCTIVITY [liveFacts] ✓Jul'2026
Vendor tldx Solutions [liveFacts] ✓Jul'2026
Starting price $18/mo [liveFacts] ✓Jul'2026
Free tier Yes [liveFacts] ✓Jul'2026
Standout Automatic recording, transcription and AI summarization of Zoom/Google Meet/Teams calls [liveFacts] ✓Jul'2026
Founded 2020 [liveFacts] ✓Jul'2026
Website tldv.io [liveFacts] ✓Jul'2026
Our score 7.6/10 · Great · T1 [liveFacts] ✓Jul'2026

//Strengths & things to watch

STRENGTHS
  • Consistently praised ease of use — G2's most-mentioned positive theme (225 mentions), with reviewers noting reps adopt it without training.
  • Solid transcription/summary quality across 30+ languages in good audio conditions.
  • Broad integration reach — native Salesforce/HubSpot sync plus 5,000+ apps via Zapier, a REST API and an MCP server.
  • Strong compliance posture: SOC2 Type II, GDPR-native, EU data residency, no customer data used for AI training.
  • New AI Agents (2026) automate real post-call admin — follow-up emails, CRM deal updates, task creation — beyond passive note-taking.
THINGS TO WATCH
  • Free plan's AI-note allowance is a lifetime cap of 10 meetings, not monthly — plan for a fast transition to Pro if you rely on AI notes.
  • Transcription accuracy drops with accents, fast speech or technical jargon, and there's no custom-vocabulary fix.
  • No live in-call coaching or automatic deal-risk scoring — Business tier adds after-the-fact coaching analytics only.
  • Trustpilot surfaces real support-responsiveness complaints, including a near-two-week account lockout for a paying customer.
  • Mobile is a reduced "Lite" app; full functionality remains desktop-first.

//How it works

  1. 01
    Connect calendar and calls

    Link Google/Outlook calendar and Zoom/Meet/Teams; tl;dv's bot auto-joins scheduled meetings to record.

  2. 02
    Live transcription

    The call is transcribed in real time across 30+ supported languages, producing a timestamped transcript as it happens.

  3. 03
    AI notes and clipping

    After the call, AI generates structured notes/summaries using templates (MEDDIC, Smart Topics, custom), and you can clip and share specific moments via a direct link.

  4. 04
    Sync and automate

    Notes and highlights flow to Slack, Notion, HubSpot/Salesforce and 5,000+ Zapier-connected apps; on paid tiers, AI Agents can autonomously draft follow-up emails and update CRM deals.

FIG · SCORE BREAKDOWN
CapabilityCAP
0.30WEIGHT
7.5
ValueVAL
0.20WEIGHT
7.0
Ease of useEAS
0.15WEIGHT
8.5
PrivacyPRI
0.15WEIGHT
8.0
SupportSUP
0.10WEIGHT
6.0
EcosystemECO
0.10WEIGHT
8.5

EDITORIAL NOTEBest privacy sub-score of the cohort — SOC2 Type II, GDPR-native EU company, no active litigation unlike Otter.ai/Fireflies.ai — earning it a tier 1 alongside Fathom. The free tier's '10 AI notes for life' framing (not monthly) is a real transparency ding, and support responsiveness is the weakest input to its otherwise strong profile.

SCORING PIPELINE · SHOW THE WORK
SOURCES
22
SUB-SCORES
6 DIMS
WEIGHTED
Σ=1.0
EDITORIAL
+OVERRIDE
VERDICT
7.6/10

//Who it's for

CHOOSE TL;DV IF…
  • Small-to-mid sales, customer-success or product teams that want an easy-to-adopt, affordable meeting notetaker with light CRM sync and moment-sharing.
  • Distributed/remote teams needing a searchable, multi-language transcript library for knowledge retention.
LOOK ELSEWHERE IF…
  • Enterprise revenue teams that need live in-call coaching, automatic deal-risk/pipeline scoring, or a full sales-execution workflow.
  • Privacy-sensitive users who need true bot-free, invisible call capture without manual Zapier workarounds.
TABLE · HOW IT COMPARES
ToolScoreTierFromFreeLink
tl;dvTHIS TOOL 7.6 Great · T1 $18/mo [liveFacts] Yes
Fathom 7.6 GREAT · T1 $16/mo [liveFacts] Yes Review →
Wix 7.2 GREAT · T2 $17/mo [liveFacts] Yes Review →
Fireflies.ai 7.1 GREAT · T2 $10/mo [liveFacts] Yes Review →

//What users say

Collected from external platforms · not reviews left on bestaiq

Trustpilot
9 reviews, all read 2025-10 to 2026-06 negative

Trustpilot: account access and support complaints

WHAT THEY CRITICIZE
  • Changing the email or domain on an account can lock users out of all their recordings, in one case for two weeks on a paid annual plan
  • Support goes silent for weeks during exactly those lockouts, while billing continues
  • One reviewer reports the free plan is not usable without first starting a paid-tier trial
  • The bot is reported joining calls that were not the user's, and is hard to switch off
  • There is no positive counterweight on this profile: nine reviews, none above two stars

READ WITHNine reviews is far too small a sample to score a company on, and a profile this thin attracts people with a grievance rather than ordinary users. It sits against 489 G2 reviews at 4.7/5 and 91 Capterra reviews at 4.6/5. What makes it worth reading is not the 2.2 average but that every complaint describes the same failure: losing access to an account and then not being able to reach anyone about it.

YouTube
3 videos, ~15 min 2024-07 to 2026-05 positive

YouTube: tutorials, a tool-matching comparison and a sponsored-looking clip

WHAT THEY PRAISE
  • Records video alongside the transcript and timestamps and summarises each section, which is what reviewers say separates it from transcript-only tools
  • Named the pick for pushing recorded meetings straight into a CRM
  • Signup is a few minutes with a Google or Microsoft account
  • Users treat the recording as their own record of what was agreed at work
WHAT THEY CRITICIZE
  • The comparison that recommends it sends buyers elsewhere when integration depth, pocket recording or enterprise sales coaching is the priority
  • The most-viewed tl;dv video is a tagged creator placement, not a review, and no long-form independent test exists

READ WITHThe most-viewed of the three is a personal workplace-drama clip carrying the #usetldv hashtag, which reads as a paid creator placement rather than an opinion. The other two are a setup tutorial and a short comparison. None is a long-form test of transcript accuracy.

Reddit
6 threads, 3 naming tl;dv 2025-01 to 2026-07 mixed

Reddit: rival comparisons and promo posts, no user account

WHAT THEY PRAISE
  • The category case for tools like tl;dv is made by users themselves: the top-voted thread here argues that recording the call beats writing notes during it
  • Named in beginner AI-tool lists as a way to produce meeting summaries as a paid service
WHAT THEY CRITICIZE
  • A rival's comparison says tl;dv records only via a bot on Meet and Zoom, with no bot-free option, which matches what independent reviews report
  • The same comparison rates its output as timestamped highlights and short notes rather than structured summaries with action items and deadlines
  • Integration count is put at roughly 5,000 through Zapier, with no Make support
  • No first-hand account of using tl;dv surfaced anywhere on Reddit: the tool-specific posts are a competitor's table and a promo post
  • The free DIY route is a live threat in these threads: a 278-point post replaces paid notetakers with iOS voice memos and ChatGPT

READ WITHNot one of these is a customer talking about using tl;dv. The most detailed is a feature table authored to sell a competitor, in which tl;dv carries a warning symbol on every row; the second is a two-point post pitching meeting-summary gigs on Upwork. Its specific claims are worth reading because independent reviews say the same thing about bot-only capture, but nothing here is evidence of what the product is like to live with.

◆ ACROSS ALL SOURCES

Synthesized from 8 channels across 6 platforms · 3 affiliate-biased channels down-weighted. Independent signal is weighted higher than commission-carrying sources.

MOST PRAISED
  • Ease of use is the most consistently cited strength across G2, Capterra, Product Hunt and independent blogs[S]
  • Records the video and timestamps and summarises each part of the call, which reviewers name as the difference from transcript-only tools[S]
  • Transcription/summary quality is rated strong in good audio conditions across 30+ languages[S]
  • Integration breadth (native CRM + 5,000+ apps via Zapier, API, MCP server) is repeatedly flagged as a differentiator[S]
MOST CRITICIZED
  • Account email or domain changes have locked paying customers out of all recordings, in one case for two weeks, in another for over three weeks while billing continued[S]
  • Support silence during those lockouts is the single most repeated complaint on Trustpilot, spanning October 2025 to June 2026[S]
  • Free plan's 10 AI-note cap is a lifetime limit, not monthly, and multiple reviewers call this confusing or deceptive[S]
  • Speaker misattribution and reduced accuracy with accents, fast speech or technical jargon recur across reviews, with no custom-vocabulary feature to correct it[S]
  • The bot is reported joining calls that were not the user's and being hard to disable[S]
TAKEAWAYtl;dv's core notetaking and transcription experience earns consistently strong marks (G2 4.7/5 from 489 reviews, Capterra 4.6/5 from 91), and the free tier is thinner than its framing suggests once the lifetime, not monthly, AI-note cap is understood.

//Frequently asked

Q1

Does tl;dv have a free plan?

Yes — unlimited recording and transcription in 30+ languages, but full AI meeting notes are capped at your first 10 meetings ever (a lifetime limit, not per month); after that, only the first 10 minutes of each meeting get AI notes.

Q2

How much does tl;dv cost?

Pro runs $18/user/month billed annually (or $29/month billed monthly); Business runs $59/user/month billed annually (or $98/month billed monthly); Enterprise is custom-priced.

Q3

Does tl;dv join my meeting as a visible bot?

Yes, by default a bot joins Zoom/Meet/Teams calls to record. Fully bot-free capture isn't native — it requires a manual Zapier-based workaround.

Q4

Is tl;dv GDPR and SOC2 compliant?

Yes — tl;dv is SOC2 Type II certified and GDPR-native as an EU-headquartered company, with EU data-residency options and a stated policy of not using customer meeting data to train its AI.

Q5

Does tl;dv do sales coaching?

Its Business plan adds AI coaching feedback and sales-playbook monitoring plus objection-handling analysis, but it lacks live in-call prompts and automatic deal-risk/pipeline scoring that dedicated revenue-intelligence platforms provide [VERIFY].

Q6

What are the biggest complaints about tl;dv?

Recurring themes are transcription/speaker-ID slips with accents or jargon, confusion over the free tier's lifetime (not monthly) AI-note cap, and inconsistent customer support — including specific Trustpilot reports of multi-week unresponsiveness and an account lockout.

BOTTOM LINE
tl;dv

tl;dv is a capable, genuinely easy-to-adopt AI notetaker with real sales-coaching and CRM-sync upside on paid tiers, held back by a free tier that runs out faster than it appears to and support that some paying customers say is slow to respond.

Great · T1 7.6/10

//Related tools

//Featured in

22 sources· Last verified Jul 2026 ✓ VERIFIED